Caseworker
Caseworker Forces Employment Charity is seeking an experienced and highly motivated Caseworker to join our team working on the CFO (Co-financing Organisation) programme in partnership with the probation service. In this role, you will provide specialist support to veterans within the criminal justice system, focused on early intervention, support and diversion to prevent re-offending. You will work closely with probation staff, partner organisations and lead providers to identify, engage and deliver emotional and practical support to veteran clients. This is a Full-time 35 hours per week, home based role with regular attendance at Lewisham and Croydon Activity Hubs and frequent travel throughout the UK. This role has a salary £29,000 pa. This will be a fixed term contract till 31 July 2024. Role Overview: For the CFO programme, Forces Employment Charity is working in partnership with probation service staff and other partner organisations to provide specialist support for veterans in the justice system. This support is focused on early intervention, support and diversion at point of contact with justice system in order to prevent re-offending. The successful applicant will be providing activities and support to clients within a formal contractual framework working to challenging targets. The role holder will need a strong beneficiary focus and the ability to rapidly form relationships with partners and local agencies.Key Responsibilities: Work with partners to identify and engage veterans with the CFO Programme.Undertake needs assessments with each veteran and jointly develop their support plan.Work as part of a team, together with Probation Service Staff and Lead Provider staff, was well as partner organisations providing specialist support.Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual as required.Work with the veteran to secure employment.Optimise the delivery of activities which are separately billed as part of CFO Programme.Ensure that all activity is recorded on the MOJ CATs system, or other system as required by the contract.Deliver any further activities reasonably required by the Op Nova National Manager or CFO Contract Manager, the Nova National Manager and the Forces Employment Charity.Essential Competencies:Understanding, empathy and knowledge of ex-forces personnel and the challenges they may face.Highly motivated and independent, capable of working remotely from their line manager.Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with change their lives.Experience of working with others as part of a multi-disciplinary team. Excellent communication, organisation and IT/CRM skills.Excellent team players who will contribute to a diverse and dedicated team.Driving licence and use of own car. Security Clearance The successful candidate will be required to undergo a Disclosure and Barring Service (Enhanced) check and Non-Police Personnel Vetting (NPPV) Level 2 security clearance. If you are passionate about supporting veterans, resilient, and an exceptional team player, please apply with your CV and cover letter by midnight at 12:00 AM by 10th May 2024. Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.
CST Client Advisor
CST Client Advisor Role: As a CST Client Advisor, you will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services. Working closely with the CST team, you will offer advice and guidance to both clients and employers, utilising ADAPT and the CTP jobs board (RightJob). This role requires a dedicated individual with exceptional communication skills and a passion for supporting others. Reporting to the CST Team Leader and Support Centre Manager, you will contribute to the efficient operation of our office through your dedication and customer service skills. This role offers flexible working hours, including options for full-time or part-time (minimum of 3 days or 21 hours) employment, and is open to job share arrangements with a salary of £22,000 pro rata. Please indicate your preferred working schedule/ hours. Key Responsibilities: Monitor the progress of clients through telephone and email tracking, adhering to CTP CCMP and relevant working instructions.Refer clients to appropriate resources such as Employment Advisors, Specialist Employment Consultants, or Career Consultants, in alignment with CTP CCMPs.Provide responsive helpdesk support to employers and service leavers requiring assistance with CTP online services.Accurately record all interactions with clients and employers on the CTP ADAPT BMS.Track client outcomes post-discharge and record successful "Settled" outcomes as per CST CCMP.Encourage employers to utilize the Right Job registration and vacancy posting process.Assist in promoting CTP services to service leavers and employers.Provide cover for other team members during absences or holidays.Undertake additional tasks and requests as directed by the CST Team Leader / Support Centre Manager. Person Specification: Essential Competencies: NVQ Advice and Guidance (Level 3) or equivalent.Experience in guiding, advising, and supporting individuals.Self-motivated team player dedicated to achieving successful outcomes.Excellent verbal and written communication skills with a personable manner and strong telephone technique.Proficient in IT and keyboard skills.Experience in business administration, including database and customer relation management systems.Strong organizational skills with a proactive approach to achieving goals. Desirable Competences: Empathy with the challenges faced by Armed Forces personnel in civilian employment.Understanding or interest in the employment market and recruitment.Experience in marketing, promotion, or customer liaison.NVQ Advice and Guidance (Level 4) or higher. Security Clearance: Successful candidates must undergo Ministry of Defence security clearance, requiring residency in the UK for over 5 years. Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates. If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply.
Senior Development Officer
Senior Development Officer JOB DESCRIPTION Role: The Senior Development Officer plays an integral role within the Development Team at Forces Employment Charity (FEC). You will work with the Head of Development to produce high quality, bespoke proposals, and reports to demonstrate impact and outcomes to help drive the delivery of FEC across the UK. You will also work within the team to research and identify new fundraising opportunities from trusts, foundations and companies and convert these into long term business relationships. This position provides a full-time, permanent contract with hybrid working hours, consisting of a 35-hour week. The role allows for hybrid work, including remote work from home, with one day per month at our head office in London. Principle Responsibilities: To work closely with the Head of Development to research and identify new opportunities.Develop, prepare, and submit high quality funding applications, acting as bid writing SME.Peer Review support to mentor other team members.Work with Head of Development to increase the accuracy of our Salesforce data, resulting in data dashboards suitable to the reporting needs of our funders.Collaborate with Senior Fundraising Officer and Senior F&R Officer to implement a team strategy and support a lean process of reporting.Work with Senior Finance & Reporting Officer to report impact to our funders in line in the funding requirements.To work closely with Head of Development to develop and implement our fundraising strategy.Represent the organisation at research based events, developing our understanding and enhancing our delivery.Identify new opportunities and working with the team to covert these to applications and funding.Lead on individual Giving Strategy, working with Head of Development and Senior Fundraising Officer to expand opportunities.Any other relevant duties at the discretion of management. PERSONAL SPECIFICATION Essential Competencies Good attention to detail and proven track record of preparing written proposals.A highly motivated, supportive, and collaborative team worker.Engaging personality with excellent verbal and written communications skills.Proactive and professional approach to work, with the ability to work independently and manage a varied workload and prioritise effectively.Highly effective communication skills.Strong ability to plan and manage multiple priorities effectively.Desirable CompetenciesDegree educated. Experience in supporting and managing research grant applications. Excellent IT skills preferably including experience of working with a CRM database (Salesforce) -Training opportunities will be available as part of your role. Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply.